Terms and Conditions

Terms and Conditions
Information provided by Indigo Arch is general in nature and does not take into consideration your personal financial situation. It is for information purposes only and does not constitute personal financial advice. We believe the information provided accurately states the eligibility criteria for the Age Pension but make no representations as to its accuracy as the eligibility rules are subject to change. Before acting on any information, you should seek independent advice that is tailored to your needs from a qualified financial planner, accountant or other appropriate adviser.

Privacy
Indigo Arch Pty Ltd has a firm commitment to privacy. The following discloses our information gathering and dissemination practices
- We may use your IP address to help diagnose problems with our server, and to administer our web site.
- This site contains links to other sites. Indigo Arch Pty Ltd is not responsible for the privacy practices nor the content of such web sites. Visitors to our site should be aware of the privacy and confidentiality policies of those sites to which we provide links.
- We do not provide any collected information to third parties.

Data
- We collect Personal Information, as well as non-personally identifiable information
- We store your information on networks in Australia and take reasonable steps to protect your Personal Information from misuse, loss or unauthorized access. These reasonable steps include password access, firewalls, and encryption of credit card details and secure servers.
- If you delete your account, all your personal information and accounts will be permanently deleted. Deletion of this data may take up to 30 days from the system and 90 days from backup systems.
- Your account, Your Personal Information and any and all other account related information will also be permanently deleted. Deletion of Your data may take up to 30 days from accessible systems and up to 90 days from backup systems.

Money Back Guarantee
To claim your money back, you need to contact us by email on help@retireplanner.com.au.

You must provide us with the following information to validate your claim:
- your name
- purchase details;
- the reason that you’re claiming your money back

Your refund will be credited to the credit card that you used to purchase the Product. If you used a payment method other than credit card to purchase the Product, the refund will be paid into your nominated bank account by electronic funds transfer within 28 days of receipt.